This Cookie Policy explains how Rapha Organics Limited ("we", "us", "our") uses cookies and similar technologies on www.rapha-organics.com (the "Site"). It should be read alongside our Privacy Policy.
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They help the site work, remember your preferences, and understand how it is used. Similar technologies (such as pixels and local storage) work in a comparable way, and we refer to all of them as "cookies" in this policy.
2. The types of cookies we use
Strictly necessary cookies
These are essential for the Site to function, for example, to remember the items in your basket and to process your order securely through Shopify checkout. The Site cannot work properly without them, so they do not require your consent.
Performance and analytics cookies
These help us understand how visitors use the Site, such as which pages are visited most. We use this to improve the Site. For example, Google Analytics.
Functionality cookies
These remember choices you make to give you a better experience.
Marketing cookies
These may be used to measure the effectiveness of our marketing and show you relevant content. We only use these with your consent.
3. Cookies set by third parties
Some cookies are set by third-party services we use, including:
- Shopify, for checkout and shopping basket functionality.
- Google Analytics, for website analytics.
- Meta Pixel, for measuring advertising performance.
- Klaviyo, for email marketing and sign-up forms.
These third parties have their own privacy and cookie policies.
4. Detailed cookie categories
The table below summarises the cookies and similar technologies we use, who sets them, what they do, and roughly how long they last. Exact cookie names and durations may change as providers update their services.
Strictly necessary
| Provider | Purpose | Type | Duration |
|---|---|---|---|
| Rapha Organics (this Site) | Remembers your cookie consent choices so the banner is not shown on every visit. | First-party | Up to 12 months |
| Shopify | Powers the shopping basket, checkout, secure payment session, fraud prevention, and load balancing (e.g. _shopify_y, cart, _secure_session_id). | First & third-party | Session to 1 year |
Performance and analytics
| Provider | Purpose | Type | Duration |
|---|---|---|---|
| Google Analytics (Google Ireland Ltd) | Sets cookies such as _ga and _ga_<container-id> to measure how visitors find and use the Site, pages viewed, traffic sources, device and browser type, and aggregated journeys through the Site. We use this to improve content and performance. IP addresses are truncated and we do not use Google Analytics to identify you personally. Data may be transferred to Google servers outside the UK under appropriate safeguards. | Third-party | Up to 2 years |
Functionality
| Provider | Purpose | Type | Duration |
|---|---|---|---|
| Klaviyo (Klaviyo, Inc.) | Sets cookies and uses local storage (e.g. __kla_id) on our sign-up and guide-download forms to remember whether you have already submitted a form, to pre-fill fields, and, if you have given consent, to link your activity on the Site (such as pages viewed or products added to basket) with the email address you provided. This lets us send you the free guide you requested and relevant follow-up emails. You can unsubscribe from any email at any time. | Third-party | Up to 2 years |
Marketing
| Provider | Purpose | Type | Duration |
|---|---|---|---|
| Meta Pixel (Meta Platforms Ireland Ltd) | Sets cookies such as _fbp and, if you are logged in to Facebook or Instagram, reads fr, to measure the effectiveness of our advertising on Meta platforms, build audiences of people who have visited the Site, and show relevant adverts to them or similar audiences. Meta receives information about pages you view and actions you take on the Site (such as adding a product to basket or completing a purchase). Only loaded if you accept marketing cookies. Data may be transferred to Meta outside the UK under appropriate safeguards. | Third-party | Up to 90 days (browser) / up to 2 years (account) |
| Klaviyo (Klaviyo, Inc.) | Where you have consented to marketing, Klaviyo cookies are also used to measure email and on-site campaign performance (e.g. which emails led to a visit or purchase). | Third-party | Up to 2 years |
For full details of how each provider processes your data, please see their own policies: Shopify, Google, Meta, and Klaviyo.
5. Your consent and choices
When you first visit the Site, you can choose which non-essential cookies to accept through our cookie banner. You can change your preferences at any time using the button below or the "Cookie preferences" link in the footer of every page.
You can also control cookies through your browser settings, most browsers let you block or delete cookies. Please note that blocking strictly necessary cookies may stop parts of the Site (such as checkout) from working.
For guidance on managing cookies in your browser, visit www.aboutcookies.org or your browser's help pages.
6. Changes to this policy
We may update this Cookie Policy from time to time. The "last updated" date shows when it was last revised.
7. Contact us
If you have any questions about our use of cookies, contact us at hello@rapha-organics.com.